X-MED

Privacy Policy

LAST UPDATED: 07-JULY-2026

1. Data Collection Framework

At X-Med, we collect details necessary to process research supply requests and verify laboratory intent. This includes contact parameters (PI name, facility email, phone number) and shipping information. No medical or physical health records are requested or processed by our platforms.

2. Use of Information

Collected details are utilized exclusively to:

  • Process chemical reagent order requests and secure payments.
  • Distribute order tracking and HPLC analytical certificate reports.
  • Maintain institutional user registries.
  • Verify compliance parameters (research-use verification).

3. Information Protection

We deploy secure sockets layer (SSL) encryption protocols and secure database backends (via Supabase) to restrict data leaks. Credentials, order logs, and analytical profiles are locked from public crawling.

4. Cookies and Web Identifiers

Our website uses session identifiers and local storage settings to maintain shopping cart consistency and authentication states. We do not use third-party tracking pixels or marketing cookies designed to track visitors beyond our domain.

5. Compliance and Rights

European Union residents retain all rights under General Data Protection Regulation (GDPR) standards, including the right to inspect, edit, or delete personal account profiles. To delete laboratory credentials, submit a ticket to support@x-med.co.