Laboratory Support Center

All compounds are manufactured to research-grade specifications, targeting a minimum purity index of 99.0%+. Synthesis folding and exact amino-acid counts are verified per-batch.

Registered researchers can request batch-specific HPLC analysis reports. Simply email support@x-med.co referencing your order ID or download templates from your Account Hub.

Our compounds are synthetic chemical materials intended strictly for laboratory and in-vitro testing. They are not approved for human or veterinary use. Labels keep laboratory compliance clear.

Lyophilized (freeze-dried) vials should be kept refrigerated at 2°C to 8°C. For long-term preservation before assays, store in a lab freezer at -20°C, protected from light.

In dry lyophilized form under refrigeration, peptides remain stable for 24-36 months. Reconstituted peptides should be stored chilled (2-8°C) and consumed in assays within 14-21 days.

Yes — every peptide vial (excluding tablets, pills, and the pre-loaded pen) includes one free 2ml vial of sterile Bacteriostatic Water containing 0.9% benzyl alcohol as preservative.

We distribute from specialized courier hubs located within the European Union, ensuring fast transit times and zero customs checks for Schengen Zone destinations.

Yes. Reagents are packaged inside unmarked, thermal padded envelopes with cold-packs when temperature control is required. Package descriptions do not mention chemical compounds.

Standard EU shipping typically takes 3-5 business days. Tracking numbers are generated and emailed to your laboratory address upon dispatch.